Booking and payment FAQs for scuba diving in Koh Chang

Booking & Payment – Frequently Asked Questions

All you need to know about reserving your dive, payment methods, deposits, and cancellation policies in Koh Chang.

Booking & Payment – Frequently Asked Questions

Should I book my dive or course in advance?

Yes, especially during high season! Advance bookings help us plan and secure your spot on the boat. ➜ Book your dive now

Important: All dive trips and courses must be booked directly with us – not via hotels, travel agents or third parties. This ensures personal service and transparent pricing.

Course Booking Info General Questions

How does the online booking process work?

You can book easily via email, contact form, or directly on our website – similar to platforms like eBay, Amazon or Lazada. Just choose your product, add it to the cart and proceed to checkout. After confirmation, we'll send you all payment instructions. ➜ View our prices and start booking

General Booking Questions Planning Your Trip

When is your dive center open?

Our physical shop is usually closed as we're out on the boat every day 🚤. If you'd like to meet in person, please schedule an appointment. No need to check in or visit the dive shop and waste your holiday time. Everything can be done easily online, including booking and check-in.

➜ Download our booking information (PDF)

Location & Directions Equipment & Check-in

Which payment methods do you accept?

We accept cash (Thai Baht), bank transfers (in Thai Baht or Euro) — either direct or via Wise or Revolut. Credit card payments can be processed through Wise, Revolut, or with a physical card at the dive shop (if we're not out on the boat).

➜ Wise Payment Guide
➜ Download payment options (PDF)

General Payment Questions Local Banking Info

Do I need to pay a deposit?

Yes, a deposit is required to confirm your booking. We'll inform you of the amount with your confirmation.

Please note: Unfortunately, we can only hold your spot after receiving the deposit. In the past, some guests have not shown up without notice, which caused us to turn down other divers. We appreciate your understanding 🙏

➜ Why booking in advance matters

Booking Policies Course Deposits

Can I cancel for free?

Due to limited space, free cancellations are not always possible. Deposits are generally non-refundable. View our full cancellation policy

Cancellation Process Weather-related Cancellations

Chang Diving Center staff ready to assist you with bookings and payments

What Divers Say About Chang Diving

Join hundreds of happy divers who've explored the underwater world of Koh Chang with us. From first-time try dives to deep wreck adventures – discover why Chang Diving is trusted since 2005. ★★★★★


Chang Diving Center

Chang Diving Center

4.8 from 400+ guest reviews
AI overview

Chang Diving Center offers a remarkable diving experience with exceptional instructors like Andy and Pern, who ensure a safe and enjoyable journey. Guests appreciate the knowledgeable team, excellent training, and a welcoming atmosphere. The center's well-organized trips and attention to detail, along with thoughtfully prepared onboard amenities, make it a standout choice for divers of all levels.


Google

“Just finished my Deep Diver and Wreck Specialty courses here with Instructor Pern – absolutely amazing experience from start to finish. Safety was always the priority, but every dive was also genuinely fun. Can't recommend Chang Diving and Instructor Pern enough.”

Wan W.

Read more on Google
TripAdvisor

“I completed my Open Water course at Chang Diving Center and everything was perfectly organized. Great service, a very friendly and professional team, and an excellent instructor. My instructor Pern was extremely skilled, calm, and in full control at all times. Highly recommended – 10/10.”

Markus J.

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