FAQs

General Questions About Koh Chang

General Questions About Koh Chang


Where is Koh Chang located?

Koh Chang is Thailand’s second-largest island, located in the Gulf of Thailand near the Cambodian border. It’s part of Trat province and famous for lush jungle, beaches, and waterfalls.


How do I get to Koh Chang?

Most travelers arrive via minivan or taxi from Bangkok (5–6 hours) to the ferry pier in Trat, followed by a 30-minute ferry. Travel guide 🔗


What is the best time to visit Koh Chang?

The dry season from October to May offers great weather, calm seas, and ideal diving conditions.


Are there ATMs and shops on the island?

Yes, you’ll find ATMs, 7-Eleven stores, pharmacies, dive shops, and local markets throughout the island.


Do I need a scooter to get around?

Scooters are the easiest and most flexible way to explore Koh Chang.
Rental prices range from approximately 150–400 THB per day.
Taxis (songthaew) charge around 50–800 THB per ride depending on distance.
Private car rentals are available and cost around 800–1,500 THB per day (as of 2025).

Important: Wearing a helmet is mandatory in Thailand – even if it doesn’t always look like it 😉
You also need a valid international driver’s license (IDP) to legally ride a scooter here.
Most scooters are 125–160cc and require full attention and responsibility.
Make sure your license covers this engine size – many travel insurances won’t pay without it!


Is Koh Chang family-friendly?

Yes! It’s a relaxed island with safe beaches and activities for all ages – from snorkeling to jungle trekking.


Is it safe to swim and snorkel?

Yes, swimming is generally safe from October to May during the dry season.
In the green season (June to September), rip currents can appear – so caution is advised.

Snorkeling directly from the beach is usually not possible, as most beaches have only sand and no reefs or rocks.
To enjoy snorkeling, we recommend taking a boat or kayak to nearby small islands and reefs.
Snorkeling map & tips 🔗


How is the internet and mobile coverage?

There’s 5G mobile coverage in most areas of Koh Chang.
Most hotels, cafés, and dive shops also offer free Wi-Fi.


Are vegetarian or vegan options available?

Definitely! Many restaurants offer vegan and vegetarian dishes, especially in Klong Prao, Kai Bae, and Lonely Beach.


Can I combine diving with other activities?

Absolutely. You can enjoy waterfalls, elephant camps, kayaking, Thai cooking, massages, and more. Activity tips 🔗

Equipment & Dive Day Logistics – Frequently Asked Questions

Equipment & Dive Day Logistics – Frequently Asked Questions


Do I need to bring my own scuba gear?

No, all required equipment is included. But feel free to bring your own if you prefer.

Online Shop Discount: If you bring your own complete set of scuba gear (we only provide tank & weights), you can use the code H7PFU7M6 to get 5% off in our online shop.
Please note: Discounts cannot be combined or multiplied, and only apply if your equipment is complete.


What should I bring on the dive day?

Please bring:

  • Swimwear 👙 / 🩳
  • Towel
  • Sunscreen 🧴 (reef-safe if possible)
  • Sunglasses / Cap 🕶️🧢
  • Your logbook 📘 (if available) More Info 🔗
  • A big smile 😊

We’ll take care of the rest – gear, snacks, water, and fun included!


Do you get seasick?

If you’re prone to motion sickness, we strongly recommend taking a seasickness pill 30–60 minutes before boarding.
We do have tablets available on the boat, but they work best if taken in advance.
Better safe than sorry – it helps you enjoy the dive day to the fullest! 😊


What gear is provided?

Mask, fins, wetsuit, BCD, regulator, dive computer, weights and tank – everything you need is included.

🧰 Equipment Size Guide

To ensure a smooth and personalized diving experience, please provide the following equipment details when booking:

Equipment Needed? (✔/own) Size Notes
BCD S 1 size smaller than EU shirt size (EU M)
Wetsuit L 1 size larger than EU shirt size (EU M)
Mask Provided by us
Fins EU 40/41 Based on your shoe size
Regulator Standard setup

Note: If you’re unsure about sizes, just give us your EU T-shirt and shoe size – we’ll take care of the rest! ✅


Do you have rental gear for kids?

Yes, we have child-size masks, fins, and BCDs. Just let us know in advance.


How is the dive day organized?

On the dive day, we will pick you up from your hotel (exact time will be sent the day before via our pickup confirmation email) – or you can meet us at the dive center at 8:00 AM or directly at the boat departure point on the beach at 8:15 AM.

At the beach, a small transfer boat will take you safely to our dive boat anchored just offshore.

Your gear will be ready – just bring your smile 😊
See full dive plan 🔗


What time will we return from the dive trip?

Return time depends on several factors – the dive sites we visit (travel distance), the number of dives (2 or 3), and how many divers are on board. For example, a group of 10 divers takes more time than 5.
In general, we return to Klong Prao Beach between 1:00 PM and 4:00 PM. Don’t forget to consider the transfer time from the beach back to your hotel.
More about our dive sites 🔗


Getting Here & Accommodation – Frequently Asked Questions

Getting Here & Accommodation – Frequently Asked Questions


How do I get to Chang Diving Center in Koh Chang?

We are located in the heart of the island – right on Klong Prao Beach! You can reach us by scooter, taxi, or songthaew. Find the map here 🔗.


Do you offer hotel pickup?

Yes, we offer pickup service from White Sand Beach to Bang Bao Beach. Just let us know your accommodation when booking.


Are there accommodations near the dive center?

Yes, many! From budget bungalows to beachfront resorts – all within walking distance.

If you plan to dive with us for several days, we recommend staying close to our boat departure point on Klong Prao Beach.
Some great nearby options are: Flora I Talay, Paradise Beach Resort, Paradise Hill Resort, Klong Prao Resort, Puh Tarn Resort, Koh Chang Resort, and Coconut Resort.
See boat departure point on the map 🔗


Where does your dive boat depart from?

During the high season (October to June), our boat departs directly from Klong Prao Beach – just steps from the dive center! You can find the map here 🔗. More about the boat 🔗


Booking & Payment – Frequently Asked Questions

Booking & Payment – Frequently Asked Questions


Should I book my dive or course in advance?

Yes, especially during high season! Advance bookings help us plan and secure your spot on the boat. Book now 🔗

Important: All dive trips and courses must be booked directly with us – not via hotels, travel agents or third parties. This ensures personal service and transparent pricing.


How does the online booking process work?

You can book easily via email, contact form, or directly on our website – similar to platforms like eBay, Amazon or Lazada. Just choose your product, add it to the cart and proceed to checkout. After confirmation, we’ll send you all payment instructions. Start your booking 🔗


When is your dive center open?

Our physical shop is usually closed as we’re out on the boat every day 🛥️. If you’d like to meet in person, please schedule an appointment. No need to check in or visit the shop for online bookings. Get in touch 🔗


Which payment methods do you accept?

We accept cash (Thai Baht), Wise, Revolut, and bank transfer. Credit card payments are possible but may include a fee. More about payment 🔗


Do I need to pay a deposit?

Yes, a deposit is required to confirm your booking. We’ll inform you of the amount with your confirmation.


Can I cancel for free?

Due to limited space, free cancellations are not always possible. Deposits are generally non-refundable. Check our cancellation policy 🔗


Health & Safety – Frequently Asked Questions

Health & Safety – Frequently Asked Questions


Do I need a medical certificate to dive?

In most cases, you just need to fill out a medical questionnaire. A doctor’s certificate is only needed for specific conditions. Learn more 🔗


Can I dive with glasses or contact lenses?

Yes! Contact lenses are usually fine. We also offer masks with prescription lenses. Ask us 🔗


Is diving insurance required?

Diving insurance is highly recommended. You can get day or annual coverage at low cost. More info 🔗


What is the emergency protocol at Chang Diving?

In the rare event of a diving accident, we follow a clear and structured emergency plan. Our staff is trained, we carry first aid and oxygen onboard, and we have direct access to the decompression chamber in Trat. View emergency plan 🔗


Try Dives & Fun Dives – Frequently Asked Questions

Try Dives & Fun Dives – Frequently Asked Questions


What is a Try Dive?

A Try Dive is a beginner-friendly experience for those who want to try scuba diving for the first time – no license needed. You’ll get a short briefing and then dive in with your instructor. Learn more 🔗


What’s included in a Fun Dive?

All equipment, dive guide, boat trip, snacks, drinking water and of course: unforgettable memories. See full info 🔗


Do you dive in groups or individually?

We keep it personal: small groups with max. 5 divers per guide – or private dives on request.
Experienced buddy teams are welcome to explore the dive site independently after the dive briefing.
Certified solo divers with proper equipment are also allowed to dive solo. Learn more about solo diving 🔗
Contact us 🔗


Dive Courses & Training – Frequently Asked Questions

Dive Courses & Training – Frequently Asked Questions


What dive courses do you offer in Koh Chang?

We offer everything from Try Dives to Instructor – following SDI, TDI, and PADI standards. More about our courses 🔗


How long does the Open Water Course take?

Usually 3 to 4 days, depending on your pace and weather conditions. We are flexible! More info 🔗


How does the theory part of my course work?

The theory is 100% online – no classroom needed. You can learn from home or your beach bungalow.


When will I receive my theory materials?

Usually within 24 hours after we receive your Payment. Please check your spam folder too!


How do I register for the theory materials?

We’ll send you a personalized link to register with SDI, TDI or PADI – depending on your course. Click here 🔗


Can I start scuba diving with no experience?

Absolutely! You can join a Try Dive or Open Water Course without any prior experience. More Infos 🔗


In which languages are the courses available?

The online theory is available in many languages 🌐. Practical diving lessons are conducted in English 🇬🇧.


What if I can’t finish my course due to health reasons?

No worries – you only pay for the part you’ve completed. Please let us know early. Contact us 🔗


General Questions About Diving in Koh Chang

General Questions About Diving in Koh Chang


Why is Koh Chang a great diving destination in Thailand?

Warm water, healthy reefs and a relaxed atmosphere make Koh Chang ideal for divers of all levels. Learn more 🔗


When is the best time to go diving in Koh Chang?

The main season runs from October to May with calm seas and good visibility.


What are the water temperatures and visibility like?

Expect water temperatures between 28°C and 30°C, with visibility ranging from 10 to 20 meters. More info 🔗


Are there any wrecks 🔗 or special dive sites in Koh Chang?

Yes! The HTMS Chang wreck 🔗 is the largest in Thailand, plus stunning reefs like Hin Luk Bat. Dive site map 🔗


What marine life can I see while diving in Koh Chang?

You might spot turtles 🐢, moray eels, pufferfish, seahorses, nudibranchs, stingrays and even the occasional whale shark 🦈. Koh Chang’s marine biodiversity is stunning! See marine life guide 🔗